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  be it marketing, product, or process design, supplier development, problem-solving, people development, creating a happy trustworthy environment, etc., always talking to them of the next goal and its benefits. My experience is testimony that one can transform without a special department or group being setup for the purpose. The fact is you cannot manage the shift to lean or delegate it, the leader needs to be hands-on in this job.
Social and passion versus mechanistic and intellect
Building a lean culture is not something for which you can randomly cherry pick some tools and make it happen. It is more of a social process; one that is of people development and transformation, that teaches involvement, ownership, and responsible behaviour. Passion
and not intellect is the driver for success here. The set of emotions that come with passion are very different from that with intellect. Intellect here is useful in kaizen and standardization but success will come out of passion. Passion motivates involvement, intellect encourages delegation, and delegation in the beginning is ruinous for success.
About The Author
Sanjeev Baitmangalkar
is founder and Principal Consultant, Stratmann Consulting
   Disclaimer:
The article was first published in Indian Management Journal (Issue 2 Volume 61) an AIMA & Spenta Multimedia publication
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